Harvard Business School Research Papers

Around the corner: The transformative benefits of AI and big data.Open for comment; This paper challenges the logic that making it easier for consumers to search across a wide assortment of products is the best strategy for online retailers.

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems While most of us focus on our own interests in negotiation, our counterparts are more likely to say "yes" to a proposal if it meets their interests. Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces How can managers create organizations that bring people together to successfully solve problems?

Research on the potential downsides of "connectedness" by Jesse Shore, Ethan Bernstein, and David Laze.

Now is also your chance to tell readers in more than 200 countries around the world what you thought were the most significant trends, ideas, or management lessons from 2014. Reflecting on Work Improves Job Performance New research by Francesca Gino, Gary Pisano, and colleagues shows that taking time to reflect on our work improves job performance in the long run.

Starbucks Reinvented Nancy Koehn's new case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence." The Manager in Red Sneakers Wearing the corporate uniform may not be the best way to dress for success.

Managing the Family Business: Leadership Roles Poorly designed leadership roles set up a family business for failure. Davis offers a system that produces the decisiveness and unity needed for long-term performance. The Surprising Link Between Language and Corporate Responsibility Research by Christopher Marquis shows that a company's degree of social responsibility is affected by a surprising factor-the language it uses to communicate. Created in the 1930s, outlet stores allowed retailers to dispose of unpopular items at fire sale prices. How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to treat themselves to ice cream and cookies, according to new research by Uma R. Management Practices, Relational Contracts and the Decline of General Motors Conventional explanations for General Motors' decline are seriously incomplete, according to Susan Helper and Rebecca Henderson.

Today, outlets seem outmoded and unnecessary—stores have bargain racks, after all. Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management The failure to rescue survivors from the sunk Russian submarine Kursk is explored by Anette Mikes and Amram Migdalpaper.

However, there is some evidence of better risk oversight both from managers and the board.

Mobile payment apps help us keep track of shared costs but may also frustrate personal relationships. Open for comment; In the new book Fintech, Small Business, & the American Dream, Karen Mills describes how technology is opening up new capital for entrepreneurs.

Research by Silvia Bellezza, Francesca Gino, and Anat Keinan shows there may be prestige advantages when you stand out rather than fit in.

The Role of Emotions in Effective Negotiations Senior Lecturer Andy Wasynczuk, a former negotiator for the New England Patriots, explores the sometimes intense role that emotions can play in negotiations. Jim Heskett's readers offer opinions on why listening might be a lost art. Venture Investors Prefer Funding Handsome Men Studies by Alison Wood Brooks and colleagues reveal that investors prefer pitches from male entrepreneurs over those from female entrepreneurs, even when the content of the pitches is identical. Learning By Thinking: How Reflection Improves Performance Researchers Giada Di Stefano, Francesca Gino, Gary Pisano, and Bradley Staats focus on the reflective dimension of the learning process and propose that learning can be augmented by deliberately focusing on thinking about what one has been doing.

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