Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks.
Learn how to use analysis, synthesis, and positive inquiry to address individual and organizational problems and develop the critical thinking skills needed in today’s turbulent times.
If you commit yourself too early, you can end up with a problem statement that's really a solution instead.
For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.
Using case studies and situations encountered by class members, explore successful models and proven methods that are readily transferable on-the-job.
Upon completing this course, you will be able to: 1.
Problems are at the center of what many people do at work every day.
Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.
For these, see our sections on Creativity for step 2 (generating alternatives); Decision Making for step 3 (evaluating and selecting alternatives); and Project Management for step 4 (implementing solutions).
The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.